[Hiring] Business Systems Analyst @DTN

Role Description

DTN is seeking a Business Systems Analyst to support and optimize the Opportunity-to-Cash lifecycle within a SaaS revenue environment. This role partners closely with Sales, Revenue Operations, and Customer teams to enhance Salesforce Sales Cloud and CPQ processes that drive pipeline management, quoting, pricing, and revenue execution. The ideal candidate brings strong analytical skills, systems expertise, and the ability to translate business requirements into scalable technical solutions.

• Support and enhance Salesforce Sales Cloud to optimize the Opportunity-to-Cash lifecycle.
• Partner with Sales and Revenue Operations stakeholders to gather, document, and translate business requirements into functional system solutions.
• Support and improve CPQ workflows, including product configuration, pricing logic, discount approvals, and quote generation.
• Own backlog prioritization aligned to revenue impact and business objectives.
• Lead User Acceptance Testing (UAT) planning and validation to ensure release quality and stakeholder sign-off.
• Maintain data integrity and governance across Salesforce and integrated revenue systems.
• Rapidly learn and support new enterprise tools as the go-to-market technology stack evolves.

Qualifications

• Experience working in a SaaS environment, preferably within a subscription-based revenue model.
• Hands-on experience supporting Salesforce Sales Cloud.
• Exposure to the Opportunity-to-Cash lifecycle (Lead → Opportunity → Quote → Order).
• Experience with CPQ platforms (e.g., Salesforce Revenue Cloud, Nue, DealHub, Apttus, Conga, or similar).
• Experience gathering requirements, writing user stories, and supporting UAT processes.
• Strong stakeholder communication and cross-functional collaboration skills.
• Experience supporting Revenue Operations teams, forecasting, or pipeline reporting is a plus.
• Exposure to enterprise data governance practices is preferred.
• Experience with Salesforce Service Cloud or Zendesk is a plus.

Benefits

• Competitive Salary
• Unlimited PTO
• Flexible working hours
• Remote work model (position dependent)
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401K matching
• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)