[Hiring] Business Systems Analyst @Ryan Specialty, LLC

Role Description

The Business Systems Analyst is responsible for working with stakeholders and project managers to gather business requirements, test requirements, prioritize projects, and maintain a backlog. She/he will bridge the gap between cross-functional teams using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

• Understand and document the business objectives of each project and identify the business needs that the system must meet.
• Analyze and understand the business’s systems and processes to identify opportunities for improvement or automation.
• Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users.
• Collaborate with project managers and project sponsors to determine project scope and vision.
• Conduct data analysis to support business decision making and business process improvement.
• Develop and execute test plans to ensure that business requirements and functional specifications are implemented properly.
• Facilitate stakeholder meetings to document requirements, define scope and objectives and formulate systems to parallel overall business strategies.
• Conduct user acceptance testing for system maintenance and enhancements.
• Identify and communicate process improvement opportunities focusing on scalability and standardization.
• Build and maintain strong relationships with Business Shared Services (BSS) stakeholders to support adoption and information sharing.
• Maintain basic knowledge of BSS processes and assess process health regarding quality, efficiency, adherence, and risk management.
• Act as liaison with strategic operations to address trending business issues and collaborate cross-functionally for resolutions.
• Perform project-related activities, including coordination, requirements gathering, and testing.

Qualifications

• Bachelor’s degree in computer science, business administration, or related field.
• Minimum of 2 years of related work experience.
• Insurance industry experience and familiarity with AIM, ImageRight, and ConceptOne strongly preferred.

Requirements

• Certified Scrum Product Owner (CSPO), Certified Business Analysis Professional (CBAP), Certified of Competency in Business Analysis (CCBA) or Agile Analysis Certification (AAC) is preferred.

Benefits

• Comprehensive and best-in-class benefits package.
• Paid time off for company holidays, vacation, sick and personal days.
• Paid parental leave.
• Mental health services.