[Hiring] Business Systems Administrator @TextUs

Role Description

As a Business Systems Administrator at TextUs, you will play a crucial role in optimizing and implementing best practices across our information systems processes. Your responsibilities will include:

• Partnering closely with internal teams to optimize and implement best practices.
• Managing internal enablement for education/re-education of Salesforce and other sales-supporting software.
• Managing onboarding and offboarding team members.
• Monitoring Salesforce data quality and cleanup as necessary to ensure data integrity.
• Managing Sales, Marketing, and Customer Success Daily and Monthly Dashboards within Salesforce.
• Handling internal requests for new functionality and troubleshooting reports of bugs within owned systems.
• Managing scheduled and ad-hoc reporting of account and opportunity lists, funnel and pipeline reporting, and other success metrics identified by the business.
• Managing internal wiki with documentation and updates for our GMT process and support documentation.
• Working in partnership with Marketing and the go-to-market team to optimize processes within HubSpot and its integrations into Salesforce.
• Supporting and administering ERP systems (NetSuite preferred) and ETL/integration tools (e.g., Celigo or similar platforms) to ensure seamless data flow across business systems.
• Assisting in managing and maintaining integrations between Salesforce, NetSuite, HubSpot, and other third-party tools to support operational efficiency.

Qualifications

• 3+ years of experience managing Salesforce; hands-on Salesforce administration experience is required.
• Entry-level proficiency or working knowledge of NetSuite (ERP) and/or ETL/integration tools such as Celigo is strongly preferred; willingness to learn required.
• Familiarity with data integration concepts and cross-system workflows (e.g., syncing records between CRM, ERP, and marketing automation platforms) is a plus.
• Ability to work cross-functionally to derive meaningful insights.
• Ability to think outside of the box and problem solve.

Requirements

• Top-notch, hands-on self-starter who is passionate about operationalizing business processes and providing clear data-driven insights.

Benefits

• Competitive pay
• Health / Dental / Vision Insurance
• HSA contributions
• 401K with company match
• Unlimited PTO
• Cell phone + internet reimbursement for $100/month.
• One-time $1,000 home office stipend once you’ve been with TextUs for 6 months
• Up to 12 weeks of Parental Leave
• 12 holidays + EOY Closure
• U.S. remote first with optional WeWork office space in downtown Denver, CO

Employment Details

• Job Type: Full time
• Compensation Range: $70,000 - $85,000
• Location: Remote / Denver HQ
• # of hires for this role: 1
• Target Start Date: 3 weeks from offer date
• Reporting to: Manager, Revenue Operations

Interview Process

• Initial phone call with Recruiter - Topics: Culture, logistics
• Interview with Hiring manager (Zoom video) - Topics: Culture, skills, role overview
• Rembrandt Assessment - allows TextUs to assess how your personality fits within the role and the TextUs culture
• Salesforce Assignment
• Interviews with Cross Functional team (Zoom video) - Topics: Culture, leadership, skills, role overview
• Q&A with CEO (Zoom video) - You will come prepared with questions about the role, team, product to ensure this role is the best fit for you.