[Hiring] Business Process Consultant @Centene Corporation

Role Description

The Business Process Consultant leads large scale, cross-functional initiatives for the Encounter Business Operations (EBO) department focused on regulatory compliance, encounter quality, and operational process improvement. This role will support department leadership and cross-functional stakeholders by coordinating communication and helping drive initiatives to completion across multiple markets.

The Business Process Consultant is primarily remote. Candidates will be considered nationally.

• Facilitates the optimization of encounters business operational performance by enhancing alignment of policy, process and technology, and designing/implementing for future business needs.
• Leads large scale, cross-functional initiatives.
• Provides policy guidance on encounter initiatives to maximize effective implementation.
• Organizes work teams, drives consensus, and ensures end-to-end policy/process integrity to accomplish project work.
• Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills, and offers potential solutions.
• Supports project work by utilizing project management software such as Excel, PowerPoint, Visio, and Microsoft Project.
• Leads all levels of staff responsible for initiatives to support their success and effective completion.
• Assists other project leaders in areas such as facilitation, analysis, process mapping, and project management issues.
• Writes and delivers communication to all levels of the organization to ensure support and effectiveness of process improvement initiatives.
• Provides other related support as needed to improve business performance.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Prior experience working with encounters data and processes.
• Data analytical skills and demonstrated proficiency in Excel.
• Managed care and/or payer experience.
• Ability and comfort level presenting and storytelling with data.
• Excellent written and verbal communication skills.

Requirements

• Bachelor's Degree in a related field or equivalent experience required.
• Master's Degree in a related field preferred.
• 5+ years health care, insurance or related experience required.
• Demonstrated experience and skill in training, presenting, and facilitating required.

Benefits

• Competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office work schedules.