[Hiring] Business Operations Manager @Puzzle.io

Role Description

This is a high-trust, high-impact role that sits at the center of Puzzle’s operations. BizOps works closely with the CEO, CFO and leadership team to ensure the company runs smoothly day to day.

• Support onboarding and off-boarding workflows (offers, access, equipment, documentation)
• Maintain org charts, team updates, and company-wide communications
• Support culture initiatives, company offsites, and internal celebrations that make Puzzle a great place to work
• Oversee recurring routines that keep the company running- vendor management, contract coordination, renewals, and general ops
• Maintain clean documentation, improve processes, and help teams stay organized
• Support CEO and leaders across cross-functional projects and priorities
• Be the point of contact for budgets, spend and reporting
• Partner with our external accounting and finance teams to ensure we stay accurate, timely, and compliant
• Keep our financial operations organized so our teams can focus on execution

Qualifications

• 5+ years of experience in Business Operations, Accounting, Chief of Staff, Operations Management, Administrative Management, or a comparable role
• Hands-on experience with bookkeeping/accounting or financial operations workflows is strongly preferred
• Exceptional organizational skills- able to keep multiple processes, routines, and deadlines moving smoothly
• Strong project management, documentation, and written communication skills
• Comfortable working cross-functionally with internal teams and external partners across HR, accounting firms, legal counsel, and vendors
• Resourceful with a strong bias toward action, ownership, and follow-through
• A creative problem-solver who can untangle ambiguity and keep things moving

Benefits

• Competitive base pay and meaningful equity
• 100% paid employee health, dental, and vision plans (U.S. & Canada vary)
• 10 observed holidays and a flexible PTO policy so you can recharge
• $1000 home office budget to get you set up for success
• $2400 co-working budget for face time with your colleagues
• $600 learning and development budget
• 401K so you can save for your future
• And much more