[Hiring] Business Architect @Accenture

Role Description

The BA/Architect Lead bridges business and technology at the heart of the Intelligent Operations FS delivery. The role owns business & functional requirements end-to-end — from client elicitation through to UAT sign-off — and provides the architectural grounding to translate complex banking operations into implementable designs. The role carries weight in client-facing governance, offshore factory alignment, and quality gate enforcement.

Key Responsibilities

• Lead business requirements gathering and BRD authoring across assigned workstreams (KYC, Estates, CEP), working directly with client functional and operational stakeholders.
• Define and own functional labels and process-to-solution traceability; produce functional design specifications to the standard required for AI-assisted development (Claude-supported client WoW).
• Hold and enforce BA scope boundaries — business & functional requirements and UAT sign-off; coordinate with technical architects on To-Be design.
• Run structured workshops and discovery sessions in English with client business stakeholders; if fluent in French and/or Dutch, will be required to translate outputs into English-language delivery artefacts.
• Participate in stage-gate reviews, CAB governance, and quality checkpoints; provide functional sign-off at each gate before build proceeds.
• Identify scope gaps, assumption risks, and dependency conflicts early; escalate with appropriate documentation to Delivery Lead and PMO.
• Support test strategy and UAT execution — reviewing test cases against functional specs, coordinating client SME involvement, and signing off on test outcomes.
• Contribute to program-level architecture decisions where functional and technical concerns intersect — integration data flows, platform constraints, and cross-workstream consistency.

Qualifications

• ServiceNow platform familiarity — particularly FSO, CSM, or workflow-based implementations in a banking context.
• Exposure to regulatory-driven workstreams (KYC/AML, GDPR, MiFID) within Belgian or broader EU banking environments.
• Experience with AI-assisted delivery models — using tools to accelerate requirements, design, or test generation with human sign-off gates.
• Architecture certification (TOGAF, ArchiMate) or equivalent applied experience.
• Fluent in French and/or Dutch (written and spoken) is a plus.

Profile

• Operates with authority through influence, not position — able to hold functional boundaries under commercial pressure.
• Comfortable in ambiguity; brings structure to complex, multi-stakeholder scope definition exercises.
• Detail-oriented without losing sight of delivery momentum — knows when a requirement needs more analysis and when it needs a decision.
• Politically astute — can read room dynamics between client-side and SI-side teams and adapt communication accordingly.
• Plain communicator; produces concise, fact-led artefacts suited to exec and working-level audiences alike.

Location and Terms

• Travel: 25-30% may be required to program locations for stakeholder workshops, governance, milestone events, and client relationship management.
• Collaboration with offshore teams (e.g. India) and vendors across time zones — flexibility required.