[Hiring] Bodily Injury Specialist Team Manager @Virginia Farm Bureau Mutual Insurance

Role Description

The Bodily Injury Specialist Manager supervises all attorney-represented, pre-litigation claims and BI Team operations, including:

• Claim intake, review, assignment, and oversight of BI Specialists.
• Limited demand package evaluation and review.
• Documenting findings in Finys logs.
• Evaluating and negotiating settlements with attorneys.
• Closing files and tracking claims handled, closed, and referred to litigation.
• Monitoring claim diaries.
• Controlling expenses and monitoring loss cost objectives.
• Supporting cross-functional training.
• Ensuring prompt, efficient BI claim processing consistent with state regulations and company policies.
• Investigating, evaluating, negotiating, and resolving complex escalated claims.
• Assisting the Claims Attorney with team management, personnel matters, and file handling.

Qualifications

• College degree or equivalent work experience.
• Minimum ten (10) years of handling claims experience.
• Minimum ten (10) years handling Bodily Injury claims on attorney represented files.
• Familiarity with Virginia law, Virginia statutes, Virginia attorneys, and Virginia claim handling processes.
• AIC, CPCU or other insurance designation.

Requirements

• Strong knowledge of medical terms and conditions.
• Extremely strong negotiating and settlements skills.
• Strong knowledge of Virginia traffic codes and tort laws.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Proven customer service skills.
• Ability to work independently.
• Ability to manage and work with others on the team and in the unit.

Benefits

• Exceptional benefits package including ongoing job development and support.
• Paid training and continuing education reimbursement.
• Medical and dental insurance available on your first day.
• Generous employee 401K contribution.
• Excellent Paid Time Off (PTO) plan.
• And more!