[Hiring] Biomedical Services Intern @Hamilton Health Sciences

Role Description

Remote Symptom Monitoring Equipment Biomedical Services Intern will participate in initiatives across Health Information Technology Services (HITS) portfolio which includes:

• Informatics and solution delivery
• Application support
• Data analytics
• Security and infrastructure
• Biotechnologies

This exciting opportunity is available for motivated individuals with knowledge of information technology and the intersection with clinical and business policies and processes. The intern will be a key member of HITS and will closely work with its members and members of the HHS virtual care teams. Responsibilities include:

• Assisting clinical colleagues and IT groups to achieve common aims using knowledge of health care processes, informatics principles, and health informatics tools.
• Collaborating with health-care and IT professionals, project managers, clients, and vendors to develop biomedical service tools to:
• Promote efficiency
• Reduce costs
• Enhance the quality of patient care
• Supporting remote symptom monitoring device management, which may include:
• Labelling of components
• Preparation of kits
• Tracking the location of delivered and returned kits
• Cleaning the components of returned kits
• Submitting HITS tickets to have data wiped from returned devices
• Preparation of shipping labels for kit delivery to patients and alternate hospital sites
• Arranging pick-up times with patients as needed
• Monitoring and ordering equipment accessories and parts to maintain a fleet of remote symptom monitoring equipment
• Participating in USER testing implementation for new virtual care opportunities.
• Participating in evaluation projects to elicit patient satisfaction with virtual care.
• Reporting directly to the Biomedical Services Manager and supporting other activities with virtual care programs when delegated by the Operational Clinical Leader and/or Manager.
• Developing stakeholder needs assessments for education content and strategies and participating in implementation and evaluation of education programs.

Qualifications

• Bachelor’s degree in a health or science-related discipline, or an equivalent combination of education and experience. Master’s degree in progress is preferred.
• Demonstrated ability to analyze and participate in the redesign of complex clinical processes.
• Demonstrated expertise with Microsoft products.
• Demonstrated ability to utilize initiative, vision, independent thinking, and creative problem-solving abilities to implement project plans.
• Demonstrated proficiency in time management and the ability to work effectively under time pressure to meet deadlines, balance work priorities, and resolve problems in a timely manner.
• Demonstrated ability to relate and work with employees at all levels of organizations in the health care field.
• Demonstrated commitment to the Mission, Vision, and Values of HHS and its partners.
• Demonstrated proficiency in leadership and facilitation skills.
• Demonstrated comprehensive knowledge of project management principles and methodologies and ability to implement a corporate methodology as well as coach team members on these skills.
• Demonstrated understanding of the data interrelationships and dependencies among various health information systems (e.g., decision support systems, electronic health records, order entry, etc.).
• Demonstrated commitment to continuing education, professional development, and life-long learning.
• Demonstrated ability to initiate and model positive changes.