[Hiring] Billing Representative III @Mass General Brigham

Role Description

Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.

• Participates in peer review to ensure accuracy and timeliness standards are maintained.

Essential Functions

• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
• Addresses issues of a more complex nature and support junior staff by answering day to day questions.
• Peer reviews records for management to ensure accuracy of information.
• Process payments and maintain up-to-date billing records.
• Reprocessing insurance denials and submitting all necessary documentation for payment.
• Collaborate with other departments to resolve billing and payment issues.
• May prepare monthly and quarterly billing reports for management review.

Qualifications

• High School Diploma or Equivalent required or Associate's Degree Medical Billing and Coding preferred.
• Billing Experience 2-3 years required.
• Strong attention to detail.
• Excellent interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office Excel and other relevant billing software.
• Ability to prioritize and manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.

Requirements

• Monday through Friday Eastern business hours are required for this remote position.
• Following training, scheduled shifts will fall between 6:00 AM and 6:00 PM EST.
• The training schedule will be conducted Monday through Friday between 8:00 AM and 6:00 PM EST.
• A quiet, secure, and reliable HIPAA-compliant workspace is required to perform this role effectively.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate your contributions and support your professional growth.