[Hiring] Billing Operations Specialist @Traba

Role Description

We’re seeking a detail-oriented and experienced Customer Operations Specialist who will play a key role in processing payments and ensuring the accuracy and efficiency of our invoicing processes for business clients. This individual will work closely with our business operations team, ensuring timely and accurate invoicing, generating custom reports, and supporting process enhancements. The ideal candidate will have experience with payroll platforms, data entry, with a keen eye for detail and a commitment to operational excellence.

• Identify opportunities for process enhancements and work with management to implement improvements that streamline invoicing and reporting processes
• Process timesheets from customers to accurately generate invoices for our business clients
• Create and maintain custom reports related to invoicing, timesheets, and payroll adjustments to meet the unique needs of each client
• Collaborate closely with the business operations team to improve administrative workflows and provide a seamless experience for our clients
• Address and resolve support issues related to invoicing and timesheet discrepancies in a timely manner
• Ensure compliance with internal and customer systems and standard operating procedures (SOPs) related to invoicing and timesheet processing
• Assist with the development of SOPs to streamline internal payment processes and invoicing accuracy

Qualifications

• 2+ years of experience in Data Entry, AR/AP, Payroll, Workforce Management or as a Payment Specialist
• Strong analytical skills, ability to generate and interpret custom reports related to timesheets, invoicing, and pending adjustments
• Excellent communication and collaboration skills, particularly with cross-functional teams such as business operations and product development
• A proactive mindset and willingness to work hands-on to resolve issues and improve processes

Requirements

• Competitive pay with opportunity to grow into bigger responsibilities and rewards
• Opportunity to work with a highly competent team to grow yourself as a professional

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

• Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.
• Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.
• Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.
• Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.