[Hiring] Billing Officer @Sourcefit

Role Description

The Billing Officer is responsible for onboarding new customers, maintaining service data, and processing billing through systems like Emersion, Autotask, and Xero. The role also involves managing customer billing queries and ensuring vendor charges are accurate through regular reconciliation via our vendor reconciliation platform. Attention to detail, strong system handling, and a proactive mindset are essential to ensure we deliver a smooth and accurate billing experience for both our customers and internal teams.

Qualifications

• Prior experience in billing, or a similar role
• Strong attention to detail and high level of accuracy
• Good understanding of billing systems and processes
• Familiarity with tools like Xero, Emersion, Autotask, and vendor reconciliation platforms is a plus
• Proficient in Excel
• Proactive mindset with the ability to spot issues and suggest improvements
• Strong communication skills both written and verbal
• Willingness to learn
• Ability to collaborate in a team environment
• Ability to manage time effectively and meet regular deadlines

Requirements

• Work setup: Work-from-home
• Work Schedule: Monday – Friday, 6:00 AM to 3:00 PM (Manila Time)
• Holidays: AU Holidays

Company Description