Bilingual Medical Assistant @Vesta Healthcare

[Hiring] Bilingual Medical Assistant @Vesta Healthcare

Mar 22, 2025 - Vesta Healthcare is hiring a remote Bilingual Medical Assistant. 💸 Salary: $20.00 hourly. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month.

Conduct periodic telephonic outreach calls to members, caregivers, and other care team members as directed.
Document interactions in the appropriate platform to ensure compliance.
Collaborate with the supervising provider and staff to conduct outreach, assessment, and service planning for CCM patients.

What you will accomplish:

Provide practice support including contacting members, caregivers, and care team members as directed.
Work closely with the clinical team to improve the health and care of our members.
Coordinate care for 20 to 30 members daily, including referrals and prescriptions, ordering DMEs and supplies, and coordinating transportation to and from medical appointments.
Research local resources for additional needs.
Perform data entry within operating dashboards, reporting, and workflow platforms.
Ensure data quality and accuracy via call and documentation quality audits.
Provide other administrative support as needed.

Qualifications

Medical Assistant Registration or Certification (required)
Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading, and speaking) (required)
A minimum of 2 years of experience working in a healthcare setting, including a PCP, specialty clinic, or telehealth (required)
The ability to work Monday - Friday, 8am-5pm ET, 9am-6pm ET, or 10am-7pm ET (some shifts/teams would be required one weekend per month) (required)
Knowledge of referral processes, insurance coordination, and care coordination (required)
Knowledge and understanding of chronic care management (CCM) processes (required)
A customer service mindset for both internal and external customers (required)
A strong proficiency in computer software navigation; data entry and data cleansing.
A fundamental knowledge of Google Docs, Sheets, Slides or similar.
A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills.
Ability to perform duties as assigned or requested.

Benefits

Competitive health, dental, and vision insurance options with costs partially subsidized by us.
Generous Paid Time Off (Vacation, Sick, and Personal Days).
~12 paid holidays per calendar year.
401k plus company match.
One-time reimbursement to set up your home office.
Monthly reimbursement for internet or other home office expenses.
Monthly health & wellness reimbursement (gym memberships, online health classes, etc.).
Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us.
Pre-tax options for healthcare, dependent care, and transit expenses.
Employee Assistance Program.
Mental Health Benefits through Spring Health.
Optional Insurance Add Ons (Accident, Critical Illness, Hospital, Legal, Identity Theft, Pet Insurance).
Internal social recognition platform.
A company-provided work computer to perform duties efficiently.

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📍	Be aware of the location restriction for this remote position: USA
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Bilingual Medical Assistant @Vesta Healthcare

All others

Salary 💸 $20.00 hourly	Remote Location USA
Job Type full-time	Posted Mar 22, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.