[Hiring] Bilingual Annotation - Arabic/English @ModSquad

Role Description

ModSquad is seeking detail-oriented Audio Content Evaluators to review and assess music, podcasts, and audiobooks for global audiences.

• Evaluate and annotate audio content and search scenarios with accuracy and cultural awareness
• Interpret user intent from queries and listening contexts
• Research and validate information to support high-quality evaluations
• Apply detailed guidelines consistently while exercising sound judgment
• Clearly document insights and questions in English
• Meet 1 - 2 week annotation deadlines across rotating project types
• Incorporate feedback and escalate issues when appropriate

Qualifications

• Strong English communication skills (written and verbal)
• Deep familiarity with regional music, podcasts, and audiobooks
• Comfortable navigating audio streaming platforms on desktop and mobile
• Annotation or rating experience, including subjective evaluations
• Strong attention to detail and commitment to accuracy
• Proficient with Google Workspace (especially Sheets) and web-based tools
• Reliable, adaptable, and open to feedback

Requirements

• Dedicated laptop or desktop computer running Windows 11 or macOS Sequoia or Tahoe
• Willingness to install ModSquad security systems on computer and mobile phone
• Stable broadband internet (50 Mbps or higher)
• 8 GB RAM or greater
• Dual monitors highly recommended
• Please note: A Chromebook is not sufficient for ModSquad projects.

Company Description

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services.

• We work with startups and Fortune 500 companies and everything in between.
• Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and many others.
• We support over 50 languages in more than 90 countries.
• We’re primarily a remote company.