[Hiring] BEACON SOLUTIONS ANALYST @OCHIN

Role Description

The Epic Beacon Application Analyst supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our new members. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.

Essential Duties

• Epic Beacon Certifications are required; experience managing therapy plans is a plus.
• Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement.
• The ideal candidate will have 3-5 years of experience as an Epic Application Analyst, with a minimum of 1 year of Epic build experience; implementation build experience is highly desired.
• Work history in Healthcare IT is required.
• Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.
• Intermediate proficiency in Microsoft Excel.
• Perform routine build and configuration in Epic and related products.
• Act as Level 2 technical support for many ancillary integrated products, which entails:
  • Collecting and resolving issues.
  • Coordinating with Help Desk on JIRA resolution.
  • Helping the product owner to put together agendas for vendor calls.
  • Representing OCHIN on vendor calls from a technical perspective.
• Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model.
• Serve as internal advisor to other analysts as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues.
• Discuss and provide workflow solutions and ensure understanding of the system through hands-on training.

Requirements

• Document build specifications, team processes, and complex clinic workflows.
• QA complex builds, Service Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed.
• Lead training and work groups for members.
• Mentor, coach, and train less experienced analysts.
• Develop and share workflow best practices.
• Travel to support new members on-site with software installations.
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.

Work Location and Travel Requirements

• OCHIN is a 100% remote organization with no physical corporate office location.
• Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations.
• Nationwide travel is determined based on OCHIN business needs.
• Work from home requirements include:
  • Ability to work independently and efficiently from a home office environment.
  • High Speed Internet Service.
  • It is a requirement that employees work in a distraction-free workplace.
  • Travel may be required nationally based on business requirements for OCHIN.

Benefits

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.