[Hiring] AV Solutions Engineer @New Era Technology

Role Description

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” The AV Solutions is responsible for delivering end-to-end audio-visual solutions, from initial design through to project completion and client acceptance. This role combines pre-sales design expertise with post-sales technical support to ensure seamless execution of projects.

Key Responsibilities:

• System Design & Proposal Development:
  • Create AV system designs and assemble proposals, including Design-Build documentation for audio, video, video conferencing, integrated control systems, and digital signage.
  • Collaborate with Sales and Project Managers to prepare material and labour estimates, determine equipment quantities, pricing, and installation requirements aligned with customer expectations.
• Technical Expertise & Engineering Support:
  • Apply knowledge of advanced integrated audio, video, lighting systems, and digital signage to deliver professional designs and engineering solutions.
  • Provide technical consultancy to the Project Management Team, generating detailed functional system descriptions, block flow diagrams, and equipment lists for successful project delivery.
• Project Lifecycle Management:
  • Support major project delivery while assisting other teams as needed.
  • Ensure projects progress smoothly from inception to completion, meeting quality standards and client requirements.

Duties include:

• Translate pre-sales requirements from booked projects into functional system designs.
• Functional system descriptions.
• Block diagrams.
• Test Plans.
• Develop engineering and architectural (RCP/Floor Plan).
• Carry out site surveys to fully understand the scope of the project and potential limitations in advance of the installation.
• Review pre-construction design and documentation.
• Support the Project Manager as SME.
• Support the installation, commissioning, programming Teams as required.
• Liaison for technical engineering inquiries.

Qualifications

• Proficient IT skills: Excel, Outlook, Teams, SharePoint.
• Proficient in using MS Visio.
• Excellent attention to detail and record keeping.
• Excellent written and verbal communication skills.
• Knowledge and expertise in the design and integration of AV solutions (Q-SYS, Extron, BIAMP, Crestron, Logitech, Poly, Neat).
• Strong knowledge of construction management and experience working with general contractors, architects, electrical contractors, etc.
• Excellent organizational skills and ability to work to deadlines.
• Proactive approach.
• Ability to manage multiple projects and tasks simultaneously.
• Ability to comprehend and clearly communicate technical concepts to non-technical individuals.
• Ability to read and comprehend technical drawings.
• Speak fluent English.
• Maintain level of H&S required for site attendance.

Benefits

• Team-oriented culture that prioritizes personal and professional development.
• Access to continuous training.
• Competitive benefits.