[Hiring] Automotive Technical Parts Advisor @MSX International

Role Description

In your role as an Automotive Technical Parts Advisor for an international premium automobile manufacturer:

• You will provide expert assistance in the diagnosis of complex issues related to parts.
• Support the dealer network with quick solution finding of technical product issues.
• Work closely with the technicians of the respective workshops and dealerships.
• Support them with parts advice via specified communication channels.
• With your practical workshop experience, support the dealerships with parts related support for the entire product range.
• Act as an interface between the manufacturer and the dealers.

Qualifications

• Experience in the automotive industry, ideally within a dealership, workshop, or manufacturer environment.
• Solid understanding of technical issue resolution and warranty processes.
• Fluent English and German (minimum B1-B2 level).
• Strong communication skills with a keen eye for detail.
• Customer-focused mindset with a proactive and solution-oriented approach.
• Ability to work independently, manage priorities effectively, and take ownership of tasks.

Benefits

• Ability to equally accommodate working from home office or remote location based on geographical availability.
• Opportunity to work with one of the biggest automotive brands.
• Regular trainings and access to global career opportunities/career progression.
• A professional but relaxed working environment, as part of a welcoming and diverse team.

Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.