[Hiring] Auto Telephone Claims Adjuster @Allstate

Role Description

This Inside Auto Analyst III is a claims adjuster responsible for investigating basic and occasionally moderately complex auto claims. The role may handle non-represented claims and is expected to evaluate coverage, determine liability, and negotiate settlements. The position involves direct communication with claimants, insureds, and other involved parties, and supports timely and accurate claim resolution.

Key Responsibilities

• Maintain compliance with regulatory and company standards throughout the claim lifecycle
• Investigate minor to moderately complex auto accidents and prepare summaries
• Conduct recorded statements with claimants, insureds, and witnesses
• Collaborate with internal teams to ensure timely and customer-focused claim handling
• Negotiate and settle claims in alignment with established best practices and guidelines
• Document claim files with clear notes, summaries, and rationale for decisions
• Review and evaluate auto claims to determine coverage, liability, and damages

Supervisory Responsibilities

This job does not have supervisory duties.

Qualifications

• Auto Insurance Claims
• Communication
• Customer Service
• Multitasking
• Task Management

Requirements

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Compensation

• Adjuster Analyst II (Trainee): $20.77 - $29.57
• Adjuster Analyst II: $47,500.00 – $61,600.00
• Adjuster Analyst III: $50,000.00 – $65,300.00
• Adjuster Cons I: $53,500.00 – $77,800.00
• Adjuster Cons II: $56,000.00 – $82,500.00
• Adjuster Sr. Cons I: $68,500.00 – $104,100.00

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Benefits

• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.