[Hiring] Auto Claims Adjuster @Allstate

Role Description

Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We’re seeking experienced Auto Adjusters to join our growing team. In this role, you’ll investigate automobile claims by:

• Reviewing police reports
• Gathering witness statements
• Verifying coverage
• Determining liability

The ideal candidate is detail-oriented, analytical, and committed to helping customers navigate challenging situations with confidence and care.

Qualifications

• Auto Insurance Claims
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Conflict Resolution
• Customer Service
• Detail-Oriented
• Insurance Claims Investigations
• Investigative Skills
• Multitasking

Requirements

• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Determines subrogation or fraud potential and how to handle
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement for employees eligible to work from home
• Dedicated, private workspace free from distractions required when working from home
• Reliable internet required, with minimum speeds of 50 MB download and 5 MB upload