[Hiring] Auto Adjuster Analyst @Allstate

Role Description

The ADS-Claims Adjusting- Analyst II is a beginner level resource tasked with adjudicating VSC mechanical claims in accordance with established quality and timeliness guidelines. We are seeking an Auto Adjuster Analyst to join our team!

The Auto Adjuster Analyst reviews repair estimates related to vehicle breakdowns, verifies coverage eligibility, and determines whether repairs are covered under the customer's Vehicle Service Contracts. The ideal candidate will bring a strong automotive or mechanical background and be comfortable evaluating vehicle repairs and estimates. We are open to candidates located in the Eastern or Central time zone states.

Shift: 10:00 am - 6:30 pm EST

Key Responsibilities

• Negotiates and settles basic and occasionally moderately complex claims in accordance with business unit best practices.
• With minimal supervision, investigates basic and occasionally moderately complex files, reviews damage, takes photos, and determines reparability or total loss.
• Completes other tasks as directed by management.
• Prepares damage estimates and locates parts for basic and occasionally moderately complex claims and negotiates their settlement.
• Documents a claim file with notes, evaluations, and decision-making process in a timely and efficient manner per departmental procedures.

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

• Automotives
• Automotive Warranty
• Claims Processing
• Customer Service
• Decision Making
• Documentations
• Empathy
• Mechanical Repairs
• Negotiation
• Vehicle Repairs
• Vehicle Servicing
• Warranties
• Warranty Analysis
• Warranty Claims
• Warranty Processing

Compensation

Compensation offered for this role is $50,000.00 - $75,050.00 annually and is based on experience and qualifications.

Additional Information

• The candidate(s) offered this position will be required to submit to a background investigation.
• Allstate generally does not sponsor individuals for employment-based visas for this position.
• Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran.
• For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
• For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• To view the “EEO Know Your Rights” poster click “here”.
• To view the FMLA poster, click “here”.
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
• To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual.
• Please also have a Valid Photo Identification available at the start of your interview.
• If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.
• Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.