[Hiring] Auditor of Pharmacy Benefit Management @Gallagher

Role Description

The Pharmacy Auditor is an integral part of the Pharmacy Audit Team and is responsible for performing and supporting Prescription Drug Claim Audits to validate that the coverage of a prescription drug claim, and the payment of such claim, comply with the contractual, regulatory, and custom plan guidelines.

• Project management of Prescription Drug Claim Audits from implementation through closure.
• Manage and perform audits of prescription drug claim payment data to validate conformance with contractual requirements and plan specifications as assigned.
• Review and evaluate Administrative Services Agreement between the employer and PBM.
• Work with dedicated data analytics team to define and translate plan provisions for testing purposes.
• Review client-specific documentation to develop the audit test filters.
• Complete the contract summary, or assist with completion of contract summaries, as assigned.
• Evaluate the results of the initial claim data tests and determine valid audit samples for review and response by the PBM.
• Prepare PBM communications regarding test results, response expectations, and clarifications to questions.
• Work collaboratively with PBM to resolve exceptions, review supporting documentation, and make final claim error determination.
• Ensure audit timeline is adhered to and deliver a high level of service to clients.
• Perform Manufacturer Rebate audits as assigned (10-20% travel possible).
• Prepare and present detailed audit reports which clearly articulate audit findings and recommendations to PBM and client.
• Maintain audit project work papers to support audit findings.
• Work collaboratively within the audit team, as well as with internal and external customers.
• Participate in team meetings, conference calls, Microsoft Teams meetings, etc.
• Assist with claims data analysis and quality assurance as requested.
• Interact directly with clients and respond to client requests. Develop strong relationships with clients.
• Assist in supporting other auditors, Directors, and Practice Leader as requested.
• Perform special projects or assignments, as instructed by Director.

Qualifications

• College degree (experience may be considered to waive the degree requirement).
• 5+ years’ experience in prescription drug claim auditing, consulting, or other applicable pharmacy industry experience.
• Previous PBM experience is a plus but not required.
• Must demonstrate a high level of pharmacy benefit, claim, or benefit administration knowledge - Medicare benefits experience is a strong plus.
• Proficient in the use of Microsoft Office Suite of programs (Word, Excel, PowerPoint, Outlook, Teams).
• Excellent oral and written communication skills are required.
• Excellent organizational and time management skills.
• Personable communication style, positive outlook, and self-confidence.
• Ability to multi-task and acclimate to changing priorities without losing focus.
• Attention to detail and ability to clearly explain thought process in reaching documented conclusions.
• Self-directed individuals who require little supervision and can manage multiple projects effectively to ensure deadlines are met.
• Team player with a strong work ethic.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...

Company Description

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength.