[Hiring] Audit Documentation and Records Administrator @JLL

Role Description

If you're the person who keeps everyone organized, keeps track of what's due, and makes sure nothing slips through the cracks, we'd like to meet you. You'll join JLL's Global Programs team supporting a global technology client as the central keeper of their master audit records. These records track compliance across ISO 9001, ISO/IEC 27001, ISO 22301, ISO 45001, ISO 14001, and the client's own workplace and facilities audit programs. You'll keep them current, complete, and easy to find, and you'll make sure the right people have what they need throughout the audit cycle. This is a coordination and records role, not an auditing role — you won't judge compliance or sign off on findings, but your work ensures the people who do have everything organized and on time. At JLL, we are collectively shaping a brighter way, and roles like this one, built on precision and reliability, are what make that possible for our clients and our teams alike.

What your day-to-day will look like:

• Collect status updates, evidence, findings, and corrective-action details from theme owners, risk owners, and subject-matter experts, following up when submissions are overdue.
• Maintain the master audit checklist and its summary dashboard in Excel, keeping it accurate, well formatted, and free of broken formulas or links.
• Build and maintain an indexed evidence repository, applying consistent file-naming and version-control conventions so every document traces back to its checklist item.
• Track corrective-action target dates and send reminders as deadlines approach or pass.
• Distribute current checklists, extracts, and reports to auditors, management, and certification bodies, managing access in line with the material's confidentiality classification.
• Prepare monthly readiness reports, open-action logs, and escalation reports for overdue submissions.
• Coordinate across internal audit, facilities, HSSE, and leadership, including scheduling interviews and assembling audit support packages (expect this to take about 30–40% of your time, depending on the audit cycle).

Qualifications

• HS diploma or GED
• 2+ years of experience in records management, document control, administrative support, or compliance coordination
• Strong working knowledge of Microsoft 365, especially Excel (data entry, basic formulas, filters, and protecting/unprotecting sheets), plus SharePoint or another document-management or records system
• Strong organizational skills and attention to detail when filing and cross-referencing
• Comfort following up with multiple stakeholders and chasing outstanding submissions
• Discretion handling confidential and private-classified material
• Clear written communication for status reports and distribution notices
• Ability to travel as needed

Preferred Qualifications

• Prior exposure to ISO-based management systems (9001, 27001, 22301, 45001, or 14001) in a coordination or support capacity, though certification or technical expertise is not required
• Experience supporting global or cross-regional teams, with comfort navigating different time zones and ways of working
• Familiarity with facilities, HSSE, or corporate real estate environments
• Experience preparing reports or dashboards for senior stakeholders or external certification bodies
• A collaborative mindset, since this role depends on building strong working relationships across internal audit, facilities, HSSE, and leadership teams

Schedule

• M-F 8am-5pm

Expected compensation for this position:

• 73,700.00 – 98,000.00 USD per year
• Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

• Remote – Chicago, IL

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay