[Hiring] AU RTO CPD Administration Officer @People Partners

Role Description

This role involves supporting the processes behind Continuing Professional Development (CPD) for one of Australia’s respected professional member bodies.

• Provide administrative support to the CPD team.
• Maintain accurate data entry and record management for CPD activities.
• Conduct user testing of online CPD content to identify errors or issues.
• Analyze data and assist in generating reports.
• Organize and manage files, spreadsheets, and documentation.
• Monitor and manage the team inbox, responding or escalating enquiries as required.
• Support document updates and compliance tracking.
• Ensure accuracy and consistency across records and documentation.

Qualifications

• Minimum 2 years’ experience in administrative support roles in the education sector.
• Strong attention to detail in reviewing and editing work.
• Experience with data entry and record management.
• Proficiency in Microsoft Office (especially Excel).
• Experience managing shared inboxes or mailboxes.
• Ability to work independently in a remote work setup.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and manage workload within business hours.

Requirements

• Exposure to Moodle, Salesforce, or similar systems.
• Experience supporting education, training, or compliance teams.
• Experience working with professional development or membership-based organizations.

Benefits

• Permanent Work-from-home setup
• Company-provided equipment
• Secondary Wi-Fi Modem
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits
• HMO on Day 1
• 13th Month Pay
• Monthly Gift Voucher
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.