[Hiring] Associate Threat Detection Analyst @Fastly

Role Description

Leveraging our growing security product suite, the Threat Detection Analyst role contributes real world security insights to Fastly and our customers as we address Internet-scale threats. Cloud security solutions enable our customers to benefit from extra visibility across the world and expertise from a central team.

The Fastly Customer Security Operations Center team at Fastly focuses on operational support of Fastly’s security products and services. The Threat Detection Analyst role within this team focuses on delivering outstanding security services to our customers, specifically as it pertains to integrating and supporting agent software installed on customer systems. The team works with the security, operations and customer organizations internally to deliver support solutions for security threats faced on the Internet today.

As a 24 x 7 team, SOC analysts are expected to work Friday - Tuesday, with the daily shift being 0000 - 0800 UTC - (9am - 6pm AEST).

What You'll Do

• Monitor and analyze customer activity with emphasis on security functions, like identifying account-takeover or Bot Attacks and WAF administration.
• Focus on security and attacks around the application layer working with different web technologies.
• Be an expert in ensuring security for customers, providing an outstanding response to security issues.
• Provide deep application-security experience on escalated cases from customers & automated systems.
• Carry out continuous-improvement work & research to drive our customer security products & operations to be the best they can be.
• Contribute to the processes and policies that scale our organization as we grow.
• Create & review reporting to customers on security services.
• Create & manage security content for customer environments.

Qualifications

• Prior Experience working in a SOC Environment.
• Experience with foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks.
• Scripting ability with any of the following: Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common Web languages.
• Strong infosec background with strong knowledge & practical skills in Application Security.
• Experience in an IT or security technical support, operations, or research role.
• Unix/Linux or Windows System Administration.
• Ability to work with limited supervision but be a good mentor on security knowledge to the greater team.
• Fluent spoken & written English required, tailoring depth to be a good fit for varying audiences.
• Ability and experience in troubleshooting software products.
• Focused on delivering exceptional customer experiences.

Requirements

• This position will require you to be available during core business hours.
• This position is a remote position based out of (locality), with the possibility of becoming a hybrid position as Fastly expands its presence in the region.
• This position will require travel to the US and Internationally, as required by your role or requested by your manager.

Benefits

• Comprehensive benefits package designed to meet your needs.
• Benefits start on the first day of your employment with Fastly.