[Hiring] Associate Director of Commercial Operations @Vera Therapeutics

Role Description

The Associate Director of Commercial Operations will report to the Senior Director, Business Operations and will be responsible for managing the day-to-day operations of delivery and communication of all US field operations and administration. Working with the commercial operations team and key personnel including the broader Commercial team leaders.

Responsibilities

• Data and Ecosystems for Analytics
  • Collaborate with IT to manage cloud technology and reporting platforms to support analytics and reporting needs, including executive and leadership dashboards, launch and KPI reporting.
  • Own and optimize CRM systems (e.g., Veeva) tailored to Vera workflows, including high valued customers, referral networks, and long sales cycles.
  • Ensure accurate tracking of HCP engagement, account activity, and all other field promotional efforts.
  • Analyze field activity and territory performance with sensitivity to qualitative insights and traditional/non-traditional KPIs.
• Sales Operations & Field Enablement
  • Support specialty field teams (e.g., sales, regional marketing directors, field reimbursement managers, and field medical) with inquiry resolution, analytics, and training.
  • Partner with Training and HR to support onboarding and continuous enablement for field teams.
• Territory & Targeting Strategy
  • Design and manage highly focused territory alignments based on high valued customers, referral pathways, and regional patient density.
  • Maintain targeting lists that reflect evolving diagnostic expansion and new account discovery.
• Incentive Compensation & Goal Setting
  • Support incentive compensation plans designed for rare disease dynamics (e.g., milestone based goals, team-based components).
  • Administer compensation calculations and payouts with a focus on accuracy, transparency, and compliance.
  • Partner with Sales Leadership to set realistic goals aligned to Vera’s goals.
• Cross-Functional Collaboration
  • Work closely with Commercial Operations team members, Patient Services, Market Access, Medical Affairs, and Marketing to ensure aligned data, workflows, and reporting.
  • Collaborate with Legal and Compliance to ensure adherence to healthcare and rare disease regulatory standards.

Qualifications

• Bachelor’s degree in Business, Life Sciences, or related field.
• 8+ years of Sales Operations or Commercial Operations experience in biotech, pharma, or rare disease environments.
• Hands-on experience with CRM platforms (Salesforce preferred).
• Strong analytical and reporting skills; advanced Excel and BI tools experience.
• Experience supporting specialty or small field sales teams.

Requirements

• Vera Therapeutics Inc. is an equal-opportunity employer.
• Vera Therapeutics is committed to fair and equitable compensation practices and strives to provide employees with total compensation packages that are market competitive.
• The anticipated base pay range is $190,000 - $220,000 USD.
• The successful candidate will be eligible for an annual performance incentive bonus, new hire equity, and ongoing performance-based equity.
• Vera Therapeutics also offers various benefits offerings, including, but not limited to, medical, dental, and vision insurance, 401k match, flexible time off, and a number of paid holidays.