[Hiring] Associate Director – Employee Engagement & Community Impact @MSD

Role Description

The Social Impact & Sustainability (SIS) team drives social impact for patients and communities around the world. We strengthen the communities where our employees live and work by providing financial support to local nonprofit organizations and mobilizing employee expertise through grants and volunteer programs. Together, these efforts catalyze innovation in community solutions that facilitate access to quality health care in under-resourced communities where the company has a presence.

The Associate Director, Employee Engagement & Community Impact will lead the strategy and opportunities for the company’s employee engagement programs globally, including employee giving, volunteering, and related community-based engagement initiatives. This role combines program strategy, operational excellence, stakeholder management, corporate giving and compliance expertise, technology platform management, communications coordination, and financial stewardship. The ideal candidate brings strong program leadership, a commitment to employee engagement, and a passion for creating meaningful employee and community impact.

Qualifications

• BA or BS degree in Business, Public Health, or related field
• Minimum five years of experience in employee engagement, employee giving, volunteer management, including employee giving programs and platforms
• Minimum five years of experience in corporate philanthropy, social impact, or corporate responsibility
• Demonstrated experience in vendor management, community engagement, and nonprofit and non-governmental organization partnerships across geographies and cultures
• Proven ability to build and sustain effective relationships with vendors, internal stakeholders, nonprofit partners, and external organizations
• Demonstrated success managing multi-million-dollar budgets, vendors, contracts, and service agreements
• Strong analytical skills and Excel skills, and experience developing and utilizing metrics, dashboards, and reporting frameworks to measure participation, evaluate program effectiveness, and demonstrate impact
• Ability to work independently, exercise sound judgment, problem-solve, and adapt in ambiguous or fast-paced environments
• Exceptional executive presence and stakeholder engagement skills, including the ability to influence senior leaders, build consensus, and secure organizational alignment
• Experience leading enterprise-wide business transformation initiatives that drive operational excellence, user adoption, and sustainable change
• Strong operations and project management skills with the ability to lead multiple initiatives from planning through execution
• Experience working in regulated environments with accountability for governance, compliance, audit readiness, and risk mitigation
• Collaborative leadership style with a commitment to continuous learning, continuous improvement, and the ability to work effectively in a matrixed organization

Requirements

• Advanced experience with enterprise platforms (such as SAP, Ariba), and related tools supporting compliant program execution, financial management, and workflow approvals
• Outstanding written, verbal, and presentation development skills, including presentations aimed at communicating to executive leadership, governance committees, employee audiences, and external partners
• Demonstrated ability to synthesize complex data, stakeholder feedback, and business insights into strategic recommendations and action plans
• Knowledge of corporate citizenship trends, employee engagement practices, and emerging workplace giving technologies
• Experience representing an organization externally through partnerships, conferences, industry associations, or nonprofit collaborations

Benefits

• Medical, dental, vision healthcare and other insurance benefits (for employee and family)
• Retirement benefits, including 401(k)
• Paid holidays, vacation, and compassionate and sick days