[Hiring] Assistant Team Leader - Property Manager @OPTIMAL Unlimited

Role Description

As an Assistant Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and one-on-one-led training.

You will interact on a daily/weekly/monthly basis with Senior Management regarding the performance of your team members as well as potential opportunities to grow our relationship with the client.

Qualifications

• 3+ years of property management or real estate experience
• Experience using tools like AppFolio, Buildium, Yardi, or Rent Manager
• Background in tenant coordination, maintenance, and leasing support
• 1–2 years of leadership or supervisory experience
• Strong communication and client-facing skills
• Proactive, organized, and detail-oriented
• Comfortable working independently in a fast-paced environment

Requirements

• Oversee daily team operations, ensuring tasks are completed accurately, efficiently, and on time
• Review end-of-shift reports to track productivity, workload, and team coordination
• Act as the main point of contact for team members, providing guidance and support when needed
• Coach and mentor team members, including conducting regular check-ins and performance feedback
• Lead onboarding and training of new hires, and support ongoing team development
• Work directly with U.S. clients to review deliverables, align on priorities, and identify support opportunities
• Assist clients with system improvements, including implementing new tools or software features
• Prepare and present team performance and productivity reports (weekly/monthly)
• Help improve internal processes by updating SOPs, templates, and training materials
• Ensure compliance with company policies, quality standards, and risk controls
• Support basic people management functions such as performance evaluations and development planning
• Escalate risks or issues to management when necessary
• Lead by setting a good example, engaging the team to achieve goals, ensuring smooth team operations, and pushing the team towards meeting our KPIs

Benefits

• TBD - based on experience
• 10 Paid Days Off (Approved same day or next day by HR)
• 6 Paid Holidays (Based on Filipino Holidays)
• HMO
• Independent Work Environment