[Hiring] Assistant Service Technician @Lippert

Role Description

The Assistant Service Technician position performs their work offsite at our customer’s facilities. The work environments will vary, as will any exposures to fumes or airborne particles, moving mechanical parts, and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment and job sites may be loud.

• Assists Service Tech to serve existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Requirements

• Must be legally authorized to work in the United States.

Benefits

• A unique, inclusive and supportive company culture.
• Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
• Fair and competitive compensation.
• Career development and mentoring and opportunities to grow.
• Holiday, personal and vacation days.

Work Environment

• The employee is regularly required to walk, sit, stand, bend, lift, and move continually during working hours.
• Is subject to lifting over 50 pounds.
• This position can involve sitting for various periods of time, and also requires standing, walking, bending, kneeling, stooping, and crouching throughout the day.
• The employee must frequently lift and/or move items over 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

• This is a full-time position, and the expected work hours are 40 hours per week, Monday through Friday; weekend work is also necessary at times.

Travel

• This position will require the individual to travel 100% of the time within the Tampa Bay / Sarasota-Bradenton Region.
• This position will service the greater Tampa Bay and Sarasota/Bradenton areas, including Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, Venice, Lakewood Ranch, and Palmetto area.

Fixed Rate

• Pay Rate: $20.00 per hour

Preferred Education and Experience

• Manufacturing/industry experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Group: AAP/EEO Statement

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.