[Hiring] Assessment Specialist - Closed Captioning @TestPros

Role Description

TestPros is seeking Accessibility Assessment Specialists with an analytical, customer-focused mindset and experience in usability, customer experience (CX), and accessibility compliance testing.

• Start: Future projects late 2026 or 2027 (not an immediate job opening)
• Type: Part-time consulting
• Overview:
• Focus: Closed Captioning Quality and Caption Settings Accessibility for Television Devices
• Regulatory Basis: Federal Communications Commission (FCC) closed captioning requirements
• Location: Remote, with occasional travel to customer sites or TestPros labs in Sterling, VA

This role evaluates television devices for compliance with FCC closed captioning requirements, focusing on caption quality during video playback and the accessibility and usability of closed caption display settings within the TV user interface. The specialist performs hands-on device testing, documents compliance gaps, and provides actionable remediation guidance.

• Key Responsibilities:
• Evaluate closed captions for accuracy, synchronicity, completeness, and placement.
• Test live, linear, and on-demand content as applicable.
• Identify caption timing, truncation, speaker attribution, and placement issues.
• Capture test evidence and document defects with clear reproduction steps and severity ratings.
• Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls.
• Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.

Qualifications

• 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
• Hands-on experience evaluating closed captioning quality
• Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
• Experience testing physical TV devices using remote controls
• Ability to document findings clearly with supporting evidence
• Strong written communication and reporting skills

Requirements

• Experience testing smart TVs, set-top boxes, or streaming devices
• Familiarity with caption customization features and UI discoverability testing
• Knowledge of CVAA or device-level accessibility requirements
• Accessibility or QA certifications (CPACC, WAS, or similar)

Benefits

• Work Environment: Hands-on device testing role. Remote-friendly when device access is available, with occasional on-site or hybrid work as needed.
• Rate: $40-70/hr (1099 or Corp. To Corp.). This range represents a good-faith estimate and is not a guarantee; final compensation is determined by factors such as experience, qualifications, and government contract labor rate requirements and may fall outside the stated range.

Equal Opportunity Employer

TestPros is an equal-opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

Offer Considerations

TestPros considers several factors when extending an offer, including but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.

Federal Compliance

As a federal contractor, TestPros is subject to all federal and state mandates and/or other customer requirements.