[Hiring] Area Estimation Specialist @Service Pros Installation Group, Inc

Role Description

The Area Estimation Specialist is responsible for recruitment, training and coaching, and utilization metrics for Estimators in their geographical area. This role plays a crucial role in decision-making processes, ensuring project viability, and offering a final review before submission to customers for projects exceeding a specified amount. Responsibilities include:

• Meet Company established Key Performance Indicators.
• Recruit, Onboard, and Train Estimators for assigned geographical area, including interviews on the phone or in-person.
• Using software to analyze resumes and find candidates for the Estimator role.
• Provide guidance and support to Estimators in your assigned geographical area.
• Managing and coordinating a team of flooring estimators across multiple locations.
• Coordinating with Lowes to obtain pricing and product information.
• Keeping up to date with industry trends, products, and technologies.
• Ensuring that all estimates are prepared in a timely manner and meet quality standards.
• Reviewing and analyzing data to identify trends, opportunities for improvement, and areas of risk.
• Collaborating with other departments and stakeholders to ensure project requirements are met.
• Training and mentoring Flooring Estimators on best practices, new technologies, and industry developments.
• Preparing reports and presenting information to leadership.
• Perform targeted store visits at the direction of the Estimation Manager or Director of Operations.
• In partnership with the workrooms, develop and implement Estimator retention and appreciation plans.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED); and three to five years related experience and/or training; or equivalent combination of education and experience.
• Experience must involve customer service management.
• Three to five years’ experience with ground-up construction with a thorough knowledge of floor covering installation requirements and best practices preferred.
• Ability to read and comprehend simple instructions, correspondence, and memos.
• Ability to write letters and prepare other documents as needed.
• Ability to add, subtract, multiply, and divide in all units of measure for basic algebraic and geometric calculations.
• Highly efficient at interpreting plans and specifications to produce quality estimates.
• Ability to lead situationally and motivate organizational goals and expectations.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Knowledge of computer workstations and peripheral equipment; knowledge of database, spreadsheet, email, and word processing software.
• Experience with software such as Floorsoft and Floor wizard estimating software preferred but not required.
• Be able to effectively communicate orally and in writing in English.
• Ability to view documents, multiple screens, and read handwritten documents and drive.
• The ability to see color is required for this position.
• Must be able to drive vehicle as well as meet company driving and insurance coverage requirements.
• Up to 75% travel required.