[Hiring] Appointment Setter and Admin VA @Inside Out Hiring

Role Description

We are seeking an Appointment Setter and Admin VA who will play a critical role in maximizing appointment volume, optimizing schedules, and supporting daily administrative operations across multiple franchise locations. Unlike a traditional customer service role, this position focuses heavily on proactive outbound engagement. Your mission will be to:

• Revive inactive leads
• Re-engage prospects
• Fill schedule gaps
• Coordinate appointments
• Ensure operational efficiency across the business

The ideal candidate is assertive, highly organized, comfortable with outbound communication, and motivated by achieving measurable results.

Cultural Fit & Resilience: We are intentionally seeking someone who is:

• Direct and proactive in communication
• Comfortable handling objections and rejection
• Confident speaking with customers over phone, text, and email
• Able to professionally push conversations toward action
• Organized and accountable without requiring constant supervision

Qualifications

• Native-level or fully fluent English communication skills
• Exceptional written English, grammar, texting, and professional communication abilities
• Clear pronunciation and confidence communicating with U.S.-based customers
• Ability to build rapport quickly and guide conversations effectively
• Proven experience in one or more of the following:
  • Appointment Setting
  • Outbound Follow-Up
  • Inside Sales
  • Lead Nurturing
  • Customer Retention
  • Customer Service
  • Administrative Coordination
• Strong administrative experience is equally important for success in this role

Requirements

• Proactive & Self-Motivated: Takes initiative and follows through without constant oversight
• Confident & Resilient: Handles rejection professionally and remains persistent
• Organized: Maintains accurate records and effectively manages multiple priorities
• Professional: Communicates with confidence while maintaining excellent customer service standards
• Adaptable: Able to quickly learn systems, processes, and changing business needs
• Tech-Savvy: Comfortable learning new software and leveraging AI tools to improve efficiency

Benefits

• Growth-Focused Organization: Join an industry-leading company that continues to expand across multiple markets
• High-Impact Role: Directly contribute to appointment generation, operational efficiency, and business growth
• Performance-Based Rewards: Earn additional bonuses for exceptional performance and results
• Supportive Team Environment: Work alongside experienced leaders who value initiative, accountability, and professional development
• Long-Term Opportunity: Become a trusted member of a rapidly growing organization with room for advancement