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Application Support Administrator
@US012 Marsh & McLennan Agency LLC
[Hiring] Application Support Administrator @US012 Marsh & McLennan Agency LLC
Mar 24, 2025 - US012 Marsh & McLennan Agency LLC is hiring a remote Application Support Administrator. 💸 Salary: $46,100 to $80,600. 📍Location: USA.
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Role Description
As our Application Support Administrator on the User Support Team, you’ll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance.
- Assist in escalating unresolved issues and provide prompt feedback to the internal customers.
- Manage user access and permissions, ensuring data security and compliance with company policies.
Qualifications
- Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight.
- Experience working in a Help Desk environment such as ServiceNow.
- Excellent attention to detail with proven organizational and time management skills.
- Ability to work within a team environment and prioritize tasks in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Requirements
- Proficient with the Windows Operating Systems and MS Office products.
- Some insurance agency experience preferred.
- Knowledge of these applications is helpful but not required: Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon.
Benefits
- Generous time off, including personal and volunteering.
- Tuition reimbursement and professional development opportunities.
- Remote work.
- Charitable contribution match programs.
- Stock purchase opportunities.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
$46,100 to $80,600
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 24, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
