[Hiring] Application Analyst/Trainer III - Epic AMBULATORY @Singing River Health System

Role Description

The Application Analyst III has advanced knowledge of each appropriate application and serves as a bridge between vendors, end users, and team members. The Analyst III conducts regular day-to-day communication with:

• Internal teams
• Application vendors
• Clinical and business representatives
• Subject matter experts

He/She assists in performing in-depth and complex analysis of:

• Workflows
• Data collection
• Report details
• Other technical issues associated with the use of different applications as needed

The Analyst III is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stakeholders.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications

• High school diploma or equivalent required
• Bachelor’s Degree in computer science, mathematics, clinically related field, or experience may be considered
• Current certifications in Epic applications
• Must maintain Epic certification(s) including the completion of required training to maintain certification

Requirements

• A minimum of three to four (3-4) years’ experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required
• Project management execution experience on medium to large projects required
• Must have knowledge of applicable operations for which the position requires
• Must demonstrate keen mental faculties/assessment and decision-making abilities
• Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone
• Must possess emotional stability conducive to dealing with high stress levels
• Must demonstrate ability to work under pressure and meet deadlines
• Must demonstrate the ability to learn and adapt quickly in a fast-paced environment and have the ability to work independently
• Work requires a combination of intermediate to complex analytical, clinical, financial, and administrative abilities

Benefits

• Work is moderately sedentary: involves sitting with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area
• Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body
• Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard, copier, and 10-key
• Work involves being able to perceive the nature of sound at normal speaking levels with or without correction
• Must be able to be active for extended periods of time without experiencing undue fatigue
• Must be able to work flexible hours
• Work requires participation in a rotating on-call schedule with other members of the Epic team

Special Demands

• Must demonstrate a thorough understanding of workflows in order to design and execute software solutions that solve business or clinical problems
• Must have intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio)
• Out of state travel for education purposes required
• Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation