[Hiring] Amazon Connect & Lex SME @One Dynamic

Role Description

We're looking for a hands-on expert in Amazon Connect and Amazon Lex to help us design and build a real-world conversational contact center experience. This is not a “set up a few flows” role — we need someone who has actually shipped production systems and understands both the tech and the customer experience.

• Build and optimize Amazon Connect contact flows
• Design conversational experiences using Amazon Lex (V2)
• Integrate backend systems via AWS Lambda
• Help architect something scalable and clean

Qualifications

• You've built real-world Connect + Lex solutions
• You understand conversational UX (not just config)
• You can both build and advise
• You are a U.S. Citizen (required)

Requirements

• Remote (U.S. only)
• Contract (4–8 weeks to start)
• Flexible hours

Benefits

• Apply with examples of systems you've built.