[Hiring] Adoption Specialist @Cohere

Role Description

This role is the critical bridge that amplifies Cohere’s ability to execute from its deployed engineering teams into the partner ecosystem at scale. You will be the single point of influence who takes the high quality of our engineering delivery and extends it outward, ensuring that system integrator partners can deliver Cohere solutions with the same rigor, reliability, and innovation as our internal teams.

As an Adoption Specialist, you will design, build, maintain, and deliver certification programs that validate partner expertise across infrastructure and agentic domains. You will report functionally into Customer Education & Transformation, with a dotted line into the Forward Deployed Engineering teams (Infrastructure and agentic), ensuring that every certification, every training program, and every competency standard reflects the latest innovation and the highest standards of delivery.

In this role, you will:

• Design, build, and maintain certification programs for system integrator partners across both infrastructure and agentic tracks, ensuring they reflect current technical realities and future innovation.
• Develop deep subject matter expertise in end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
• Assess infrastructure, security requirements, and data management practices.
• Develop deep subject matter expertise in applied AI across the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs).
• Collaborate with Forward Deployed Engineering teams on a dotted line basis to ensure certification content stays current with product innovation and hands-on development.
• Collaborate with Product to ensure requirements are adapted into the core product.
• Create dynamic training programs and enablement assets that drive self-service enablement and partner competency.
• Deliver the certification and education program publicly, serving as the face of this initiative to partner networks, partner communities, and customer communities.

Qualifications

• Execution flexibility in fast-paced environments, with the ability to work across infrastructure and agentic areas.
• Infrastructure and cloud expertise including enterprise software deployment in private/hybrid cloud environments.
• Production Kubernetes administration, Helm, DevOps practices, CI/CD pipelines, and version control.
• Agentic and LLM stack expertise encompassing production-grade Python software development.
• Experience with RAG and agentic applications using patterns like ReAct or Plan-and-Execute.
• Robust evaluation framework design.
• Developer relations and community engagement, including public speaking and presenting.
• Experience building enablement or education content specifically for developers.

Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!).
• Budget for traveling to other offices if you are remote, plus an annual company offsite.

How and Where We Work

• Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul with more opening soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co-working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.