[Hiring] Administrative Support/Scheduler @Staffing Solutions Organization LLC (SSO)

Role Description

Staffing Solutions Organization (SSO) is seeking an Administrative Support / Scheduler to support the Illinois HCBS Waiver Quality Reviews project. This role is responsible for:

• Coordinating schedules
• Tracking project activities
• Maintaining documentation
• Providing day-to-day administrative support to ensure reviews, interviews, travel, and deliverables remain on track and compliant with contract requirements

The Administrative Support / Scheduler works closely with a supervisor, multiple nurse reviewers, and project leadership and serves as a central point of coordination for scheduling and review logistics.

Qualifications

• Strong organizational skills with proven ability to manage multiple schedules simultaneously
• High attention to detail and strong follow-through when working with deadlines, trackers, and calendars
• Ability to work independently while collaborating effectively with a fully remote team
• Proficiency with standard office and project tools including Outlook, Excel, Teams, SharePoint, trackers, and dashboards; ability to quickly learn new systems and processes
• Excellent customer service and relationship-management skills, including strong verbal and written communication

Requirements

• Minimum of 2 years of customer service experience required
• Prior experience in administrative support, scheduling, or coordination roles required
• Experience supporting healthcare, Medicaid, compliance, or contract-based projects preferred
• High school diploma or equivalent required
• Associate’s degree or higher preferred

Work Environment

• Remote position
• Must be available during standard business hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT
• No supervisory responsibilities

Benefits

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.