[Hiring] Accounts Receivable / Collections Clerk @Turf Casa

Role Description

This remote role supports TurfCasa's Lakeway, Texas office. Work must be performed from an employer-approved U.S. location; eligibility for your work location must be confirmed during hiring.

Follow up on overdue customer accounts using approved, respectful billing communications. The focus is aging review and resolution tracking rather than creating invoices or performing general ledger work.

• Review assigned aging reports and identify accounts requiring approved follow-up.
• Contact customers about overdue balances using authorized messages and procedures.
• Record payment commitments, questions, and disputes accurately.
• Route disputed charges and requests for payment arrangements to the appropriate decision-maker.
• Track follow-up dates and update responsible staff on unresolved accounts.

Qualifications

• Clear, respectful written and verbal communication about billing issues.
• Ability to interpret basic account balances, due dates, and aging information.
• Accurate documentation and organized follow-up.
• Good judgment about confidentiality and when to escalate a customer concern.

Requirements

• Pay: $23.74 per hour.
• Full-time, with part-time considered based on staffing needs.
• Weekly hours and required coverage with the Lakeway team will be confirmed during hiring.

Benefits

• Full-time employees receive 10 days of accrued paid time off and 6 paid holidays. Part-time paid time off is prorated.
• Paid training is provided.
• Schedules are shared two weeks ahead where practical.
• A pay review takes place after 90 days. A review does not guarantee a raise.
• Employee product discounts are available subject to margin and company policy.

Company Description

Turf Casa is a family-owned artificial turf supplier with a showroom in Lakeway, Texas. We offer turf for landscape, pet-area, and putting-green projects, along with accessories such as infill, edging, and adhesives. Customers can explore samples and arrange product pickup, delivery, and specific cuts.