[Hiring] Accounts and Operations Administrator @Staff Domain Inc.

Role Description

The Accounts and Operations Administrator is responsible for managing and reconciling supplier invoices using specialized software. The role involves:

• Checking invoices for errors or discrepancies
• Clearing invoice mismatches
• Checking proof of delivery
• Identifying patterns and recurring issues
• Investigating and resolving reconciliation issues
• Working with relevant teams to clear mismatches
• Maintaining accurate records
• Identifying ways to improve processes and reduce errors
• Monitoring key performance indicators (KPIs)
• Reporting issues and trends
• Supporting the smooth day-to-day operation of accounts

You'll be the kind of person who:

• Manages a portfolio of accounts
• Develops strategies to drive positive financial and operational outcomes
• Understands your client’s opportunities to improve KPIs
• Reconciles client data using specific software
• Engages in client and management reporting
• Focuses on client engagement - remember it’s about people

Qualifications

• Proven ability to maintain client relationships
• Strong communication skills: face-to-face, online & phone
• Proactive and driven
• A problem solver at heart
• Loves to contribute to a dynamic and fun team
• MS Office proficient

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Company Description