[Hiring] Account Quality Manager @Continental

Role Description

The Account Quality Manager plays a critical role by overseeing all internal and external quality related activities for the Original Equipment (OE) Truck Tire & ContiKit groups in the Americas. A member of the OE Quality team, the AQM will participate in and coordinate activities among the Key Account Management teams, numerous internal departments, and manufacturing sites, while being the primary interface to the OE customers for quality topics.

• Management and implementation of Customer Specific Requirements
• Support and oversight of PPAP and APQP activities within the assigned accounts
• Management of customer complaints, including all structured problem solving activities
• Coordinate and manage customer audits of Continental plants and warehouses
• Monitor and react to customer satisfaction scorecards
• Involvement in Technical Compliance activities for all TT OE and ContiKit customers
• Support the rapid expansion of ContiKit in North America

Qualifications

• Bachelor's Degree
• 2+ years of quality experience in the automotive industry
• Exceptional written and verbal communication skills
• Experience working directly with customers
• Strong understanding of Automotive Core Tools and Structured Problem Solving methodologies
• Ability to travel up to 20% of the time
• Legal authorization to work in the U.S. is required
• Continental is able to offer visa support for internal individuals who currently hold an existing valid employment visa

Requirements

• 5+ years of quality experience in the automotive industry

Benefits

• Immediate Benefits
• Robust Total Rewards Package
• Paid Time Off
• Volunteer Time Off
• Tuition Assistance
• Employee Discounts, including tire discounts
• Competitive Bonus Program
• Employees 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups
• Remote Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!