[Hiring] Access Controls Technical Specialist @Johnson Controls

Role Description

As a Technical Specialist specializing in CCure Access Control Systems, you will play a key role in delivering technical expertise as part of the Professional Services team, implementation services, and training for Johnson Controls’ Software House and American Dynamics platforms. This role emphasizes:

• System design, migrations, upgrades, and implementation of product features
• Client and dealer training and support
• Ensuring that solutions are delivered with high performance, security, and reliability

You will collaborate with clients, system integrators, and internal teams to deploy, configure, and optimize enterprise security platforms, while also contributing to the development of best practices and custom solutions that address unique customer requirements.

How you will do it:

• Deliver technical sessions both remotely and on-site, demonstrating strong presentation and communication skills
• Configure environments to support hands-on training, testing, and system migration activities
• Partner with Sales and System Integrators to understand and address technical project requirements
• Lead and support professional services efforts, ensuring minimal disruption and optimal performance
• Assist system integrators by showcasing product features, capabilities, and integration options
• Travel approximately 50-75% of the time within the United States

Qualifications

• High School Diploma or equivalent experience
• Experience in the Physical Security industry
• Knowledge of CCURE 9000 and American Dynamics Victor platforms is preferred
• Proficiency in SQL/T-SQL is highly desirable
• Exceptional communication and presentation skills
• Outstanding customer service and problem-solving abilities with a sense of urgency
• Adept at managing multiple priorities while working independently with a focus on detail
• Team player capable of collaborating at all levels within Johnson Controls and client organizations
• Willingness to travel approximately 50-75% of the time within the United States
• Proficient in Microsoft Windows, SQL databases, and presentation software

Requirements

HIRING SALARY RANGE: $85,200 - 117,200 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.

Benefits

• Competitive salary
• Generous paid vacation, holidays, and sick time
• Comprehensive benefits package
• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
• On-the-job and cross-training opportunities
• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
• JCI Employee discount programs (The Loop by Perk Spot)