[Hiring] Staff Machine Learning Engineer @Bloomreach

Role Description

Bloomreach is seeking a seasoned Staff Machine Learning Engineer to own the design and implementation of cutting-edge AI and GenAI driven algorithmic components for search, recommendation, and behavioral insights that are used to personalize digital experiences for our customers. Our centralized data science team spans multiple geographies and is responsible for the data science modules that power all the products of the company, including:

• Search Relevance
• Recommendation
• User Personalization
• User Segmentations
• Content Intelligence
• Conversational Commerce

We invent and apply machine learning, data mining, and information retrieval algorithms to understand, identify, and improve web content discovery. We have built industry-leading algorithms in search and recommendations for the commerce space that serve the most relevant experiences using Artificial Intelligence with the goal of building AI-driven experiences beyond commerce.

Your Responsibilities:

• Design, develop, and enhance ML/AI models which mainly power Search and Recommendation.
• Process historical data, search queries, product catalog, and images to extract hidden relations and features.
• Conduct research to explore ongoing cutting-edge ML techniques (especially deep learning) and conduct a quick POC.
• Work closely with Data Engineers and Senior Data Scientists to integrate and scale ML components to a production level that can handle terabytes of data.
• Continuously learn and stay up to date with the current state-of-the-art techniques by reading research papers and attending AI/ML conferences.

Qualifications

• BS/MS degree in Computer Science or a related discipline with a strong mathematical foundation and excellent programming skills (primarily Python).
• 8+ years experience building ML-driven fast and scalable ML/analytical algorithms in a corporate/startup environment.
• Strong awareness and understanding of recent trends in Generative AI and LLMs. Experience in working with GenAI stack will be treated as strong credentials.
• Strong understanding of various machine learning and natural language processing technologies, such as classification, information retrieval, clustering, knowledge graph, semi-supervised learning, and ranking.
• Excellent exploratory data analysis skills with the ability to slice and dice data at scale using SQL in Redshift/BigQuery.
• Good problem-solving and analytical skills. Ability to learn and adapt to newer ML technologies.
• Exposure to deep learning stack (PyTorch/Keras/TensorFlow) and techniques (Representation/Transfer Learning, RNN/LSTM, Transformers).
• Experience working with Big Data in a cloud-based production environment (AWS/GCP/Azure).
• Effective communication skills in English, both verbally and in written form.

Benefits

• A great deal of freedom and trust. We don’t clock in and out, and we have neither corporate rules nor long approval processes.
• Defined values and key behaviors embedded in our processes like recruitment, onboarding, feedback, personal development, performance review, and internal communication.
• Flexible working hours to accommodate your working style.
• Virtual-first work model with several Bloomreach Hubs available across three continents.
• Company events to experience the global spirit of the company.
• Support for volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
• People Development Program with workshops on various topics run by experts from inside the company.
• $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.).
• Employee Assistance Program with counselors for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.
• Restricted Stock Units or Stock Options based on role, seniority, and location.
• Participation in the company's success through the company performance bonus.
• Employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• Celebration of work anniversaries - Bloomversaries!

Company Description

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.