[Hiring] Senior Solutions Engineer/Architect (GPU Infrastructure) @Nebius

Role Description

You will join our Neocloud infrastructure organization supporting large-scale GPU clusters designed for AI training, inference, and high-performance computing (HPC) workloads. Our teams operate at the intersection of cloud infrastructure, hardware engineering, and customer-facing technical enablement, ensuring customers can deploy, scale, and optimize advanced AI workloads with confidence.

This is a highly collaborative environment where you will work closely with data center operations, networking, platform engineering, and product teams to deliver reliable, high-performance solutions and continuously improve the customer experience.

As a Customer Solutions Engineer , you will act as the primary technical partner for customers deploying and operating GPU clusters and AI infrastructure on Nebius. You will bridge customer requirements with internal engineering capabilities, ensuring successful deployment, stable operations, and ongoing optimization of complex, high-performance environments.

• Acting as the main technical interface for customers running workloads on Nebius GPU infrastructure.
• Supporting customers in deploying, configuring, and tuning GPU-based environments for performance and reliability.
• Investigating and resolving complex issues spanning hardware, networking, operating systems, and cluster-level behavior.
• Partnering with internal teams (data center operations, networking, platform engineering) to coordinate and drive resolution of customer-impacting issues.
• Converting customer requirements into practical architectures, configurations, and execution plans.
• Identifying opportunities to improve system performance, stability, and overall customer experience.
• Developing and maintaining technical documentation, including solution patterns, troubleshooting guides, and operational best practices.
• Contributing to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams.

Qualifications

• Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager, or similar).
• Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations.
• Hands-on experience with Linux systems and system-level troubleshooting.
• Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems.
• Ability to diagnose issues across hardware, networking, and software layers.
• Strong analytical and problem-solving skills, with the ability to operate effectively in high-pressure situations.
• Excellent communication skills, with the ability to explain complex technical concepts clearly to customers.
• A proactive, ownership-driven approach with a strong focus on customer success.

Requirements

• Experience working with NVIDIA Grace Blackwell or similar next-generation GPU platforms.
• Experience with cluster validation, benchmarking, or performance testing tools (e.g., HPL, NCCL).

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.