[Hiring] Senior AI Solutions Engineer @Guild

Role Description

Guild is looking for a Senior AI Solutions Engineer to serve as the bridge between our AI platform (Apollo) and the rest of the organization. This role combines forward-deployed engineering, internal evangelism, and product thinking. In the early stages, you will focus heavily on adoption: helping Product, Commercial, and Engineering teams successfully integrate Apollo into their workflows. Over time, you will act as cross-functional glue, translating business needs into AI platform priorities.

Here are the outcomes you will be expected to achieve:

• Drive measurable adoption of Apollo across Product, Commercial, and Engineering teams so that AI capabilities are actively used in day-to-day workflows, not sitting on a shelf.
• Build a durable enablement ecosystem (documentation, training materials, self-serve resources) that allows teams to onboard onto Apollo independently, reducing reliance on one-off support.
• Establish a reliable feedback loop between business stakeholders and the AI platform team, ensuring the Apollo roadmap is shaped by real user needs and prioritized against business impact.

Here's what you will do in this role to achieve these outcomes:

• Partner with Product, Commercial, Executive, and Engineering teams to implement Apollo capabilities across their workflows.
• Lead training sessions, workshops, and internal demos, building all supporting materials for these activities.
• Develop documentation in Confluence and internal knowledge bases to ensure durable, self-serve learning.
• Create newsletters, LinkedIn posts, and company-wide presentations to evangelize Apollo and build AI awareness.
• Gather and synthesize feedback from stakeholders across functions, then translate business needs into structured AI platform requirements.
• Help prioritize roadmap initiatives with AI and engineering teams, acting as a product-minded liaison across departments.
• Deliver low-to-medium complexity technical implementations, supporting integrations and configuration of AI workflows.
• Prototype lightweight solutions to demonstrate value and accelerate adoption of Apollo capabilities.

Qualifications

• Served as a forward-deployed or solutions engineer embedded with cross-functional teams, driving adoption of a technical platform or product.
• Built internal enablement programs, training curricula, or change management initiatives that helped non-technical teams adopt new tools.
• Translated complex technical concepts into clear, compelling narratives for business and executive audiences.
• Acted as a product-minded liaison, gathering stakeholder feedback and shaping a platform or product roadmap based on real user needs.

Requirements

• Strong communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
• Product intuition and experience translating business needs into technical requirements and prioritized roadmap items.
• Familiarity with AI/ML platform tooling and workflow automation.
• Comfort working across Product, Commercial, and Engineering functions simultaneously.

Benefits

• Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO).
• Access to a 401k to help save for the future.
• Vacation policy to rest and recharge.
• 8 days of fully-paid sick leave, to take the time to heal and or recover.
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
• Well-rounded wellness benefits including free and low-cost mental health resources and financial wellbeing support services.
• Education benefits and tuition assistance to help your future development and growth.