[Hiring] Associate Manager, AI-Enablement & Grading Effectiveness @Strayer Education, Inc.

Role Description

The Associate Manager, AI-Enabled Audit & Grading Effectiveness is responsible for leading a team of Grading Effectiveness Specialists to ensure consistent, high-quality grading practices across the grading team. This role owns audit strategy, execution oversight, and performance outcomes related to grading quality and academic integrity.

The Associate Manager drives continuous improvement by leveraging data insights, strengthening cross-functional alignment, and leading the design, implementation, and continuous optimization of an AI-first grading audit infrastructure, including:

• Prompt engineering
• Agent workflows
• Structured data ingestion
• Human-in-the-loop validation models

This position plays a critical leadership role in maintaining academic excellence through human-led, AI-enabled efficiency, and data-informed decision making.

Qualifications

• Strategic audit framework design and operational oversight
• People leadership and performance management
• Advanced data analysis and trend interpretation
• Hands-on experience designing operational workflows using generative AI tools (e.g., ChatGPT)
• Experience building human-in-the-loop validation systems and AI output evaluation frameworks
• Ability to assess AI reliability, bias, drift, and consistency in production workflows
• Strong executive communication and stakeholder management skills
• Ability to translate complex analytics into actionable business insights
• Process design and scalable system thinking
• Strong attention to detail and organizational excellence

Requirements

• Minimum 4 years of combined experience across audit/quality operations and applied AI workflow design required
• Demonstrated hands-on experience applying generative AI tools (e.g., ChatGPT or similar platforms) to design or enhance operational workflows preferred
• Experience designing or scaling quality control or audit systems required; experience integrating AI into those systems strongly preferred
• Data analytics experience required, including performance measurement and trend analysis
• Experience in academic grading or education environments preferred
• 2+ years of leadership or people management experience preferred

Benefits

• Comprehensive package of benefits for employees scheduled 30 hours or more per week
• Medical, dental, vision, life and disability plans
• Well-being incentives
• Parental leave
• Paid time off and certain paid holidays
• Tax saving accounts (FSA, HSA)
• 401(k) retirement benefit
• Employee Stock Purchase Plan
• Tuition assistance
• Entertainment and retail discounts
• Non-exempt employees are eligible for overtime pay, if applicable