Role Description
This is a hands-on technical role. You will be responsible for:
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Designing and deploying enterprise-grade AI agent systems
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Building working prototypes and production-ready AI automations
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Selecting and implementing best-in-class AI models and frameworks
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Architecting multi-agent workflows
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Integrating AI into CRM and business systems
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Supporting the creation of modular AI solutions for repeatable deployment
Key Responsibilities
AI Agent Design & Deployment
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Design, build and optimise:
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AI Sales Agents (SDR automation, lead qualification, CRM updates)
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AI Customer Service Agents (ticket triage, response drafting, sentiment analysis)
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AI Recruitment Agents (CV screening, candidate scoring, AI interviewers)
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AI Executive Insight Agents (KPI summaries, reporting automation)
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Experience required in:
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Multi-agent systems
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Tool / function calling
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Retrieval-Augmented Generation (RAG)
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Memory systems and vector databases
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Workflow orchestration for AI agents
LLM & Model Experience
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Hands-on experience with:
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OpenAI ecosystem (production or prototype deployments)
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Anthropic Claude
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Google Gemini
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Azure OpenAI
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Open-source LLMs (Llama, Mistral or similar)
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Structured outputs and guardrails
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Model selection based on use case, latency and cost
CRM & System Integrations
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Experience integrating AI systems with:
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Salesforce (preferred but not essential)
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Microsoft Dynamics
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HubSpot
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Zoho
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Understanding of:
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REST APIs
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OAuth authentication
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Webhooks
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Automation tools (Make, Zapier, n8n or similar)
AI Data & Knowledge Architecture
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Experience with:
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Vector databases (Pinecone, Weaviate, Chroma or similar)
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Knowledge retrieval systems
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Semantic data structuring
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Business data modelling for AI use cases
Conversational & Voice AI
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Experience with:
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Conversational AI frameworks
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AI voice agents
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Speech-to-text and text-to-speech systems
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Telephony or real-time AI integrations
Governance & Responsible AI
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Knowledge of:
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Data governance principles
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Prompt injection mitigation
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AI monitoring and evaluation
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Responsible AI deployment
Candidate Requirements
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12β24 months hands-on experience building AI agents or AI automation systems
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Proven working prototype examples of AI agents already built and deployed (must be able to demonstrate)
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Strong systems-thinking and architecture mindset
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Comfortable operating in a fast-moving innovation environment
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Commercial awareness and ability to translate technical solutions into business outcomes
What You Will Help Build
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A full AI Agent Ecosystem
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A catalogue of modular AI automation solutions
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Enterprise-ready AI deployment frameworks
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AI training and enablement programmes
Application Instructions
If you have already built AI agents and want to help architect and scale a dedicated AI Labs division, we would like to hear from you. Please apply with:
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Your LinkedIn profile
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A short summary of AI agents you have built
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Links, demos or documentation of prototype systems