[Hiring] AI Operations Director @Shadow Light Studios

Role Description

We are looking for a strong leader that can build AI systems that scale elite service agencies without adding headcount.

This role is for someone who can walk into chaos, see the real system, and rebuild it with AI at the core.

• Start with a founder who is scaling fast and stuck in the weeds.
• Run a tight discovery to find the bottleneck limiting growth.
• Design an AI powered workflow that removes the bottleneck and upgrades the whole machine.
• Map the end to end system in ClickUp or Notion.
• Coordinate with your dev pod team to ship the logic.
• Lead the implementation call with a clear plan.
• Ensure the founder understands the system immediately.
• End the day with a client who feels they have gained time, margin, and control.

Qualifications

• Experience in top tier consulting, COO ops, or high level client facing transformation work.
• Real understanding of agency operations and service delivery.
• Strong technical fluency in AI, automations, APIs, and agent workflows.
• A track record of building systems that teams actually use.
• Elite client communication skills.
• A bias for action; you solve first, refine second.
• Comfort in ambiguity; you do not need a script to move.

Requirements

• Work directly with successful founders all over the US.
• Diagnose real ops problems fast.
• Architect AI agent systems that replace hours of labor.
• Ship with a dev pod that builds under your direction.
• Own outcomes, not ideas.

Benefits

• Full autonomy; you own the outcome.
• Direct work with top tier founders and high growth agencies.
• Problems that are hard, real, and worth solving.
• Speed; you will grow faster here than almost anywhere else.
• A team that moves like builders, not bureaucrats.

Bonus If You Have

• Implemented AI agent tools like LangChain, AgentOps, Zapier, Make, GPT based workflows.
• Bridged technical and business teams without losing either side.
• Built with ClickUp, Notion, Airtable, or custom operations systems.