[Hiring] AI Implementations Manager @Ema

Role Description

Ema is building the world’s first Universal AI Employee — an agentic AI platform that automates complex, cross-system enterprise workflows end-to-end, with humans in the loop where it matters. Unlike copilots or narrow automation tools, Ema deploys production-grade multi-agent systems that integrate deeply with enterprise SaaS platforms and execute real business processes at scale. Our customers don’t experiment — they replace brittle, manual operations with reliable AI systems that deliver measurable outcomes.

If you care about building and shipping real AI systems that work in production, this role is for you.

The AI Implementation Manager owns the delivery and stabilization of Ema’s agentic AI solutions — from commitment through production rollout and steady state. This is not a research role, a support role, or a coordination-only project management role. You are the delivery leader and technical anchor during implementation, working closely with Value Engineering, Product, Engineering, Infrastructure, and customer IT and business teams. You build rare expertise in production-grade AI delivery. You help set the bar for how agentic AI is delivered in production and prove that AI systems can be implemented responsibly, not heroically. You help enterprises move from manual processes to reliable AI execution.

Qualifications

• 8+ years in technical delivery, implementation management, or program leadership roles
• Experience with agentic AI, automation, or workflow orchestration platforms
• Proven experience delivering complex, customer-facing enterprise systems
• Hands-on exposure to AI or automation systems in production
• Experience working across Engineering, Product, and customer IT teams
• Track record beyond pilots — production, scale, and accountability required
• Familiarity with cloud platforms (AWS, GCP, Azure), APIs, and enterprise integrations
• Background in fast-growing startups or enterprise platform companies
• Strong Technical and Delivery Judgement and prior experience stabilizing systems post go-live under real pressure

Requirements

• End-to-End AI Delivery Ownership
• Feasibility Judgment & Agentic Workflow Translation
• Technical Oversight & De-Risking
• Stakeholder Leadership (Internal & External)
• Delivery Management Under Pressure
• Progress, Reporting & Stabilization
• Team Leadership & Enablement

Benefits

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Company Description

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.