[Hiring] AI Engineering Manager @Confiz

Role Description

We are seeking an exceptional AI Engineering Manager to join our team and drive the development of cutting-edge AI solutions that includes conversational, Agentic AI's. The ideal candidate will have deep expertise in LLM technologies and a proven track record of delivering scalable AI solutions.

• Manage and grow team of AI Engineers and researchers.
• Help to hire and on-board skilled AI engineers and assist in expanding the AI engineering team.
• Own and deliver the AI roadmap along with AI solution architect.
• Manage AI Engineering backlog and work closely with AI Solution Architect to plan and prioritize the backlog.
• Own AI Delivery from Ideation to production.
• Manage stakeholders across the organization including Data governance, Security, and country business teams.
• Document engineering best practices.
• Run daily/weekly/monthly delivery ceremonies including stand-ups.
• Partner with product managers to translate business requirements or problems into AI backlogs.
• Align with internal and external governance and regulations.
• Ensure high standards and quality in AI delivery and operations.
• Track progress of the team and AI solutions with appropriate KPIs and metrics.
• Manage expectations of AI delivery with stakeholders by clearly defining experiments, rollouts, and iterations of AI solutions.
• Adhere to AI delivery and development engineering lifecycle.

Qualifications

• Strong background in people and delivery management.
• 10+ years of experience is required.
• Exposure to AI projects like GenAI, voice Bot, AI agents, etc.
• Solid knowledge in software engineering fundamentals.
• ROI thinking for AI solutions.
• Strong hands-on contribution in GenAI, voicebot, chatbot, and agentic AI development.
• Understanding of cloud platforms and familiarity with AI tools and terminologies like LLMs, RAG, prompt engineering, and coding languages like Python.

Benefits

• Work with an amazing team of 700+ individuals on highly innovative enterprise projects & products.
• Customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
• Focus on processes and culture, with certifications in ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS).
• Vibrant culture of learning via collaboration and making the workplace fun.
• Opportunity to work with cutting-edge technologies while contributing to the success of the company and personal growth.