[Hiring] AI Agent Development Intern @Veracyte

Role Description

We are seeking a motivated and detail-oriented intern to join our Customer Care team for the summer. This internship offers a hands-on opportunity to work with real-world tools and contribute to strategic decision-making supporting our customer care teams by creating AI Agents using Copilot and ChatGPT Enterprise.

Key Responsibilities

• Write, test, and refine LLM prompts to improve agent accuracy, reliability, and usefulness.
• Evaluate agent outputs, identify failure modes, and iterate based on feedback and observed behavior.
• Write and debug Python or JavaScript code as needed to support agent logic, integrations, or data handling.
• Work with APIs and structured data sources to enable agents to retrieve, transform, or act on information.
• Collaborate with multiple Customer Care teams to understand process needs and requirements to understand where Agents can assist.
• Assist in identifying trends, anomalies, and opportunities for operational improvements.
• Convert real-world processes into structured prompts, decision trees, and agent behaviors.
• Share learnings with stakeholders and contribute to emerging best practices for AI agent use.

Qualifications

• Recently obtained or currently pursuing a degree in Data Science, Engineering, Information Systems, or a related field.
• Experience creating multistep workflows within ChatGPT and/or Copilot.
• Experience building autonomous or semi-autonomous systems beyond single prompts.
• Experience working with Python or JavaScript code.
• Comfortable reading and modifying existing code.
• Experience writing and working with LLM prompts.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and manage multiple priorities.

Benefits

• Real-world experience applying AI tools within a rapidly growing company.
• Collaboration with cross-functional teams and strategic operations.
• Mentorship from experienced professionals.
• A chance to make lasting and measurable impacts on business outcomes.
• Contribute towards improving the experience and speed of care for thousands of cancer patients.