[Hiring] Strategic Accounts Director @Invoca

Role Description

The Strategic Accounts Director works with our largest clients to drive adoption of the Invoca product and expand our relationship through new products, cross-selling into new lines of business, and additional use cases. Travel is required across the U.S. and Canada at about 25%. This role reports to the VP of Account Management.

• Prospect, identify, develop, negotiate, and ultimately drive new revenue by uncovering opportunities within these strategic accounts
• Develop and lead pipeline within your targeted accounts to meet or exceed targets
• Lead strategies for our largest accounts with our Account Management team, Customer Success team, and other internal stakeholders
• Thoroughly understand enterprise customer needs and effectively communicate Invoca's value proposition across business lines
• Build and execute sales strategies, presentations, and software demonstrations for your accounts
• Provide forecast updates
• Understand the business landscape and be able to articulate differentiators
• Provide feedback to the marketing, SDR, and product teams
• Present effectively to external customers across all levels, from marketing staff to C-suite executives

Qualifications

• 7+ years of on-quota, B2B SaaS experience selling marketing tech, ad tech, or agentic AI solutions to complex organizations
• Prior strategic account management experience with large enterprises
• Experience using modern SaaS sales tech stack, including Salesforce, LinkedIn, Salesloft, remote collaboration tools, and more
• Experience negotiating business terms with senior management and C-suite executives, including MSSA, Order Forms, SOWs, and other deal documentation
• Experience with marketing and customer acquisition processes
• The ability to travel across the US and Canada

Benefits

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.

Company Description

Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.