[Hiring] Senior Vice President - Client Services and Account Management @UnitedHealth Group

Role Description

The Senior Vice President - Client Services and Account Management (SVPCAM) is responsible for developing, managing, and growing strategic relationships with the organization's clients across all business segments:

• Inpatient Pharmacy
• Retail Pharmacy
• Materials Management
• Rehabilitation
• Remote Services
• Consulting
• 340B
• Staffing Solutions
• Software as a Service

This role serves as the primary point of contact for assigned accounts and is accountable for:

• Client satisfaction
• Retention
• Revenue growth
• Execution of strategic account plans

The SVPCAM collaborates cross-functionally with:

• Sales
• Operations
• Clinical
• Regulatory
• Product
• Service teams

This is a highly strategic and client alignment-oriented leadership role, requiring a senior leader with:

• Solid executive presence
• Business acumen
• Ability to influence and work across multiple client environments

You’ll enjoy the flexibility to work remotely from anywhere within the U.S.

Qualifications

• 5+ years of experience in account management, client service delivery, or relationship management
• Experience leading cross-functional teams and influencing operational, clinical, financial, and support resources in a matrixed environment
• Experience in healthcare, clinical operations, or related industries
• Demonstrated experience serving as the executive sponsor for a portfolio of healthcare client relationships
• Solid understanding of healthcare operations, regulatory requirements, contract management, and service delivery models
• Demonstrated solid presentation, negotiation, and communication skills
• Proven ability to build and maintain relationships with hospital C-Suite executives
• Ability to travel: up to 75%
• Driver’s License and access to reliable transportation

Requirements

• Experience in pharmacy supply chain, rehabilitation, or healthcare consulting preferred
• Demonstrated success managing complex strategic accounts, contract negotiations, and renewals in the healthcare sector

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (subject to eligibility requirements)
• Salary range: $134,600 - $230,800 annually based on full-time employment

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.